Recall 200

Let us know when you hire an attorney.

 

... preferably in another thread ...

 

To add to my post, one UK owner has now had confirmation from Hyundai that his car is affected and will be repaired at the UK Hyundai facility mentioned in the video, and he will be supplied with a Kona EV loaner.
It does appear from another post that the video is based on facts, but local to the UK and Republic of Ireland. The good news is that things are moving, even if glacially. My car come from this market to NZ (as many here have) so I'm confident it's affected.

 

So I am seeing numerous reports on a Facebook forum from people receiving information from Hyundai USA Customer Support that they are offering buybacks (in the USA at least) for Kona EVs that are impacted by recall 200. Might be worth calling them, that's how the people reporting it are saying is the way to start the process for your car. I'm not confirming this is the case, just reporting what others are saying (and it is at least 3 or 4 that are reporting that they have received the same information upon calling)

 

So how good or bad is the buyback that they are reporting?

 

It would appear at the moment that Hyundai is taking the names of those who call and qualify and and are opening files on each so they can begin the process of making offers. I don't know any more, unfortunately.

 

"Qualify"? Those of us with 2019 models are way past Lemon Law period. Is "Qualify" just "needs a new battery"?
I've held of calling since this sounds like one of those things where each person you get on the phone will know something different. I've already been through this with my health care and cobra and more this month.

 

I have no idea, I'm just the messenger. I would assume that if your car is on the recall list (mine isn't) then you qualify. Obviously you don't have to accept what they offer, and I have no idea what they are offering. My guess is they will come up with a low number, you will have a high number, it will end up somewhere in between. Assuming you don't agree to the offer, I would expect them to keep you on the replacement battery list. All of this is conjecture on my part.

 

No doubt, and half the reason I left the US ...

 

I talked to my local dealer's head service guy today, who at least freely admitted that they're probably more
in the dark about 200 than I and the online communities are. They have no idea when/how pack swaps
will be logisticated at their level.

I asked him about lift tables. They have one, a 1000-pound capability, but it's "kinda small". He also
mentioned forklifts as another possibility, but that would need unbolting to happen pretty close to
the floor.

_H*

 

I'm not sure that the service departments would be allowed to improvise, perhaps why in the UK they are doing the work at a centralised location (according to several reports). No doubt that's geographically more practical than it would be in larger countries.

 

Seems like GM may yet have to bite the bullet and change all their batteries, too, or buy back all the affected Bolts.
https://electrek.co/2021/05/03/another-devastating-chevy-bolt-fire-just-days-after-fix-announced/

 

Given that the car was in the garage I'd have to speculate that the owner had followed the 90% recommendation and felt it was safe. No doubt we'll know that soon. I'd also imagine GM is going to penny-pinch this down to the end, with little regard to its reputation.

It's always mentioned that the Hyundai / LG Chem defect is different but I'd have to wonder if it really is. The photo we've seen of the bent separator is actually from a Bolt cell.