I was told today because of recall 200, Hyundai wants buy back our cars

Discussion in 'Hyundai Kona Electric' started by Mattsburgh, May 11, 2021.

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  1. FloridaSun

    FloridaSun Well-Known Member

    I love the looks and dirt seems to wipe off easy.. I hope that it remains that way.. White is a good color for hot Florida..
     
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  3. FloridaSun

    FloridaSun Well-Known Member

    If any of you who have the Kona bought back are planning on buying a Tesla, consider my referral link...

    http://ts.la/olivier49569

    If you buy via this link, it will give both of us 1000 free supercharger miles..
     
    navguy12, Shark and Mattsburgh like this.
  4. It's surprising and almost shocking how unconcerned they seem to be in Canada vs. US. Is the ease / likelihood of a lawsuit in the US that much greater?

    I can say unequivocally if they were telling me to live with 80% for a year or more until a battery was available and telling me that I can always trade in the car if I don't like that option, I'd be raising hell with everyone from the BBB to my state Attorney General. And then I'd be interviewing attorneys. Because that is simply an unacceptable response. "we'll have a new battery by end of June of this year" is something I could accept. "we don't know when we'll have a battery for you, you can only charge to 80% until that undetermined time or else your car might explode and if you don't like that trade in your car" is definitely not.

    Exaggerating for effect obviously but just sticking up for the Canada folks, it pisses me off. Besides, you guys have pretty cold temps up there in most places, 80% for the next year is a bitter pill to swallow.
     
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  5. This is still one of the things I suspect. Canada did not have the lifetime warranty but US did and it was only on the 2019 model. Coincidence? Possibly, but doubtful.
     
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  6. I'm surprised by the game playing on their end. I mean, mine also asked what I wanted and I said something like "a loaner car until the battery is replaced, or a set date within a reasonable time frame for the battery to be replaced, like 1-2 months max". That's when she asked if I would consider selling the car back to them, she brought it up first. I'm surprised yours didn't just say it instead of asking you what you want.
     
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  8. Since we're both in Pittsburgh and I expect to get my offer in the next 2 weeks, I'm guessing you'll be interested in that ;) Or more specifically, did Hyundai in fact use the PA lemon law as the guide for the valuation and depreciation as we think / expect? I'll definitely let you know.
     
  9. Ooh, good question. My guess is if you turn them down you are default agreeing to live with the 80% charge until the battery is replaced. I'd probably go out of my way to weasel around that if I were going to reject their offer I think I'd say something like "that's not going to work and neither is 80% battery for a year or more, so please tell me what you plan to do to fix the car that you sold me 2 years ago with a battery that every reasonable person expects you can charge fully to 100%". To really play hard ball you could have an attorney write a letter... but I hope to never go down this road and am optimistic they're going to give me a reasonable offer. In fact my main concern is what they will do about the $4200 I spent on vinyl wrap :-(
     
  10. I joined the buy-back brigade yesterday. Strangest thing ever. When I said I had decided to proceed with the buy-back the rep said "sure, I can help you with that!" It was like I asked him to upgrade my cable account to a higher cost level. Wouldn't you expect a car company to push back even a little bit to someone who has owned a car for two full years and then decides they want the company to buy the car back. They have clearly made a decision that they're going along with anyone (perhaps only in the US) who wants to return a recalled Kona Electric. The rep didn't even ask me for a reason why I wanted to do the buy-back! I could have said "I spilled coffee on the seat" and they would have been like "okay, we'll take it back". Maybe they really are ticking time bombs. Until now I thought this was probably much ado about nothing.
     
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  12. The ticking time bomb is the legal climate of the U.S. Between lemon laws and a class action lawyer hiding under every second toadstool it's probably just easier to pony up with a buyback.
     
  13. I had the same reaction. I expected a fight if I even suggested them buying it back and initially had no plans to ask that, I was actually just going to press them to replace the battery fast or put me in a loaner until then. Next thing I knew they were like "hey how about we buy it back, would that be something that might interest you?"
     
  14. FloridaSun

    FloridaSun Well-Known Member

    I think that they are smart from a PR perspective as also because 2019 Kona Electric have a lifetime warranty on the battery.. The moment they take them back, that warranty is null and void..
     
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  15. Sue

    Sue New Member

    I would like to pursue this path. May I ask What # did you call?
     
  16. SeanH

    SeanH Active Member

    Did they ask you for all of these things? Specifically, for number 3, mine says a copy of the check we used to purchase the car. I don’t have this. I can always request this from the bank, but there’s probably a fee.
     
  17. I called 1-800-633-5151. That number was provided to me by the first contact person I spoke with. They said this was the department that would initiate the process.
     
  18. I own EV kona 2020 ultimate with 6000miles I went (like stupid ) and got software UPDT T6C and rage went down from 330 miles to 260!!!! 100% so I'm charging now to 90% BMS and 238 miles. No more software update .I'm done with Hyundai I will new car with better range!!!
     
  19. Mine didn't drop at all. Maybe give it some time for the GOM to reset. Although it doesn't sound like you have the patience for that. :(
     
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  20. Thanks , Temp outside 75F, I will wait !
     
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  21. The memory of the GOM got reset and lost all the previous driving data. Your cars range is not affected at all, it just defaults back to no information. Here is explained how the GOM works:
     
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  22. navguy12

    navguy12 Well-Known Member

    Not to throw water on your fervor, but unless you have had actual experience with paying for any litigation of any kind, be prepared for a constant "drip, drip, drip" of your wealth as it funds said litigation.
     
    Kirk, ericy, Chris Alemany and 3 others like this.

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