Bolt buyback

Discussion in 'Bolt EV' started by Claire Green, Apr 25, 2021.

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  1. Holli Wood

    Holli Wood New Member

    Hi, new to the forum. Thank you for this post! I'm super interested in learning more about tue buyback details. can you PM me with any helpful hints? I have a 2018 Bolt and I was having battery problems before the recall even happened. My range was way lower than advertised and I had a cell of my battery replaced but that wasn't a good fix because it started again after it was replaced. I'd love buy back info and to hear about the 2022 swap you seem to have on deck!
     
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  3. Joy Hearn

    Joy Hearn New Member

    Hello,

    I’m new and for the life of me can’t find the PM function. I need help/insight regarding my 2017. They reduced the capacity and still have yet to provide the remedy fix. It’s so frustrating. Could you possibly PM me? Thanks.

     
  4. Domenick

    Domenick Administrator Staff Member

    There are a couple ways to send someone a direct (or personal) message. You can click on their name below the little avatar box to the left of their post. A pop up should appear with a few different options. One of them is "Start a conversation."
    Or, go to the top right of the page and click on "Inbox." On the next screen, choose "start a conversation."
     
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  5. Joy Hearn

    Joy Hearn New Member

    AH! Got it. I was on a mobile device at first. I see it now.
     
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  6. Spoonman.

    Spoonman. Member

    My non-recall 2019 already got the software update at the dealer - surely it's fully available for all cars now?
     
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  8. hobbit

    hobbit Well-Known Member

    Holli -- you actually had *one cell* replaced? I.e. the dealer techs dropped the pack out of the car and
    opened it up? My impression is that most of them are rather unwilling to get into things to that level,
    or aren't tooled up to... maybe GM is different?

    _H*
     
  9. Holli Wood

    Holli Wood New Member

    Hi! Yes they replaced one cell (at least that's what I recall them telling me) lol. It was better for a few days and then boom crap again. Then the pandemic kept me not driving as much but its still a HUGE issue. My full charge start used to be 238 and now it's 142. When i do commute its 90+miles round trip....so I do have an SR# and an assigned rep who i was talking to now knows I want the buyback if it's available...fingers crossed, but now I don't know what to get next when my buyback gets approved!!!
     
  10. Holli Wood

    Holli Wood New Member

    They had my car for more than 3 weeks to fix it...just under the 30 days really.
     
  11. Domenick

    Domenick Administrator Staff Member

    Only 142 miles! That's seems like a 40% loss which would make it eligible for replacement under warranty. But, if you want to go the buyback route, that may be good too. Please let us know how it works out for you.
     
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