Ontario owners: how long does it take to receive the government rebate?

Discussion in 'Clarity' started by bigbug, May 24, 2018.

  1. Danno

    Danno New Member

    5-6 months is an accurate estimate. Just got mine and it was 5.5 months.
  2. Mikep00

    Mikep00 Active Member

    And make sure you agree with your rebate amount. I think the workers in charge of the rebate are being motivated to underpay rebates that qualify under the old rules.

    My sister in law was initially paid only $13k when she qualified under the old rules. The tried to invent additional requirements that didn’t exist as their basis for moving her to the new (lower) amount.

    1. ‘didn’t qualify’ under old rules because she didn’t pick up the vehicle within 24 hours of purchase. Claimed ‘Everyone knows’ a vehicle ‘has to’ be picked up within 24 hours to be a valid sale
    2. Dealership didn’t do a thing that the email from the ministry said the dealership did not need to do.

    So she was paid $13k and I had to threaten to take the issue to small claims to get them to ‘reconsider their decision’. They finally agreed she met all requirements for the $14k

    Sent from my iPhone using Inside EVs
    V8Power likes this.
  3. V8Power

    V8Power Active Member

    Wow, that’s insanely ridiculously poor service, low integrity and flat out wrong. Sad thing is that it’s not surprising for some of our government services... on the flip side, our passport offices have transformed over the past decade into a customer centric high performance service that looks to have embraced Lean management.
  4. Mikep00

    Mikep00 Active Member

    I don’t blame the workers, I’m sure they are being instructed to do things like this to ‘save Ontario money’. Doug Ford is very short sighted on what he thinks will save money and some of his decision are borderline insane.

    E.g. cancelling the commercial solar contracts. In the end the money saved from not paying out over the contract will be paid out for breach of contract so there is no net savings. We literally have to pay 100% of what we would have paid as the fee to terminate the contract early. But now Ontario gets nothing in return for the money. At least if he left the contracts we would have received the power.

    Sent from my iPhone using Inside EVs
  5. amy2421

    amy2421 Active Member Subscriber

    Do you know if he also cancelled the MicroFIT program? (residential)
  6. Mikep00

    Mikep00 Active Member

    No, the program was cancelled long before he came into power.

    Sent from my iPhone using Inside EVs
  7. JCEV

    JCEV Active Member

    My car was in an accident four months after purchase. I want to buy another EV but the government may decided I'm no longer eligible for the rebate so for me to get the same car will cost me 13k more. Waiting to work this out I'm in contact with Ontario and insurance .
  8. Danno

    Danno New Member

    My rebate took 6 months to arrive, yet only about 8 days after the rebate arrived, I got a letter which was basically a threat that if I sold my car I would have to return the rebate.

    It seems to me, that the provincial government cancelling the program and cancelling the investment into infrastructure necessary (charging stations etc) is a breach of any agreement I had to not sell the car for a specified period of time. The value and potential use of the electric vehicle is greatly reduced as a result of the govs decision not to invest in infrastructure.

    I'm surprised a class action is not underway for those duped into buying into the green ontario plan which was cancelled for political reasons without even a minute spent on understanding the consequences.

    Bottom line, Ford can go screw himself if he thinks he can hold me to some restrictions on how or when I sell my vehicle.
  9. toronto_clarity

    toronto_clarity New Member

    Hi Danno can you let us know when you applied for the incentive to help establish a timeline. I applied in the first week of September 2018.
  10. Danno

    Danno New Member

    I applied May 15th of this year and had direct deposit. I think the deposit happened in first week of November or early second week. How quickly the warning letter came after that though.
  11. Danno

    Danno New Member

    You get the rebate for your first car don't you? Say you buy Leaf for $50k, you get $14k rebate, net $36k. You total new Leaf and replacement cost is $50k so you take settlement and buy new Leaf (without rebate) and are made whole. Is that not how it works?
  12. Hobbesgsr

    Hobbesgsr Active Member

    Looks like Grants Ontario just paid the $1,000 balance of the $14,000 they owed my dealership. I got this email yesterday.
    rickyrsx and V8Power like this.
  13. V8Power

    V8Power Active Member

    Nice. The government agency was honest and made them whole! Encouraging that I’ll eventually get my rebate

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  14. torben

    torben New Member

    Has anyone received a rebate in the last couple of weeks? And if so when did you submit? I’ve called them a few times and they seem to be never moving forward with the date they say they’re processing.

    I submitted mine June 25
  15. Danno

    Danno New Member

    Mine was about a month ago and I was a month ahead of you, submitting mid May. The final stage goes to grants ontario and they say could be two weeks or so to process payment. Best bet for you would be to email GrantsOntarioCS@ontario.ca with your incentive ID and if it has reached that stage they will know details about date, otherwise they will know nothing. If it has made it there you will likely get your money in time for xmas, but if not you could be looking at January.
  16. torben

    torben New Member

    Thanks! I don't have an Incentive ID yet so I guess that answers a bit of that question! :)

    Incidentally I tried calling the Ministry of Finance today (I've called them several times and have just got vague "we're working on it" answers) but they said the program has been transferred to the Ministry of Transportation and updates on specific cases can now be requested from evip@ontario.ca. I sent a request, will see what they say, but that might also be helpful for others that are waiting.
  17. Danno

    Danno New Member

    Sorry, my bad. The incentive id is from the geothermal rebate program. You should be able to just give the name on the rebate application and if they have received the "approved" application and it is in their queue, then they'll give you a date. If they don't have it yet, then it's still in the evip hopper and the evip@ontario.ca people are less than useless.
  18. torben

    torben New Member

    Ah I see your point about evip, less than useless is generous. Just got my ‘reply’ and basically all it did is make me angry that tax dollars were used to have someone type it. I will try the other email you provided as well! Thanks!
    Gene likes this.
  19. Gene

    Gene New Member

    Hi torben, I also submitted my application in June 26th (a day after yours) and haven't received anything yet, I have emailed the Ministries of Transportation and Finance and their answer is the same automated response more than 3 times:

    "Thank you for your inquiry about the status of your individual application to the Electric and Hydrogen Vehicle Incentive Program (EHVIP). MOF processes individual HEVIP applications and MTO processes EHVIP applications submitted by dealers who have provided a point of sale discount. For information regarding the status of your individual EHVIP application or on how to submit an individual application, please contact the Ministry of Finance at 1-866-668-8297 or at electric.vehicle@ontario.ca.
    As there has been a high volume of applications in recent months, processing timeframes have lengthened. Applications are processed on a first come first serve basis and each application is reviewed for completeness and compliance; only complete, compliant applicants can be processed and approved for payment. Please ensure that you have provided electronic payment information with your application as payments will be made electronically.
    Thank you
    EHVIP Team"

    I'd called and pressed over the phone a representative at the Ministry of Finance, and he told me that payment could extend till the end of their fiscal year (March 2019). I had contacted my local MMP trying to get their help... so far nothing, only a courtesy email repeating what the ministries have said before.

    Please keep us posted if you receive your deposit so we can compare time frames.

    Good luck!
    torben likes this.
  20. Mikep00

    Mikep00 Active Member

    There is no breach. You agreed to keep the EV for 1 year (if purchased), 3 years if leased. In exchange they gave you the rebate. So they have fulfilled their end of the agreement they had with you. Now you need to fulfill your side of the agreement or you would be in breach.

    Your rebate agreement did not include any conditions surrounding infrastructure

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    KentuckyKen likes this.

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