Recall 200X (Resolution to Recall 200?)

Discussion in 'Hyundai Kona Electric' started by doggyworld, Jun 11, 2021.

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  1. doggyworld

    doggyworld Member

    So I went to the dealer today to drop off my car to have P29 done and I guess a bunch of other recalls. The customer service guy asked the manager about Recall 200 which said there was no remedy for right now, and he told him that they just received a memo from corporate that the resolution (which I guess they are calling 200X?) will be the battery replacements. I asked him how and when I can get the replacement, and he told me that I should receive another notice in the mail when it's "my turn" to bring in my car at which point, they will then be able to order the battery and I will get a loaner until they can replace it. He didn't know when the process will start or how long it would take for the battery to get here.

    This was all just what he told me when I dropped off my car at 8am this morning.. so not sure if it's public knowledge or if all dealers are told this.

    I'd be interested if anyone else heard this.

    Edit: Looks to be true. The hyundai recall page for my car now has this as the remedy:

    "2019 MODEL YEAR KONA EV OWNERS WILL BEGIN RECEIVING REMEDY NOW AVAILABLE NOTIFICATION LETTERS BEGINNING IN LATE JUNE 2021 AS BATTERY SUPPLY BECOMES READILY AVAILABLE FOR THEIR VEHICLE. ONCE OWNERS ARRIVE AT THE DEALERSHIP,DEALER WILL INSPECT AND IF NECESSARY, ORDER A REPLACEMENT BATTERY SYSTEM ASSEMBLY. A SOFTWARE UPDATE MAY ALSO BE NECESSARY. THIS PROCEDURE WILL BE PERFORMED AT NO CHARGE TO THE OWNER. 2020 MODEL YEAR OWNERS WILL RECEIVE A REMEDY NOT AVAILABLE LETTER UNTIL FURTHER NOTICE AS REMEDY FOR 2020 MODEL YEAR OWNERS IS CURRENTLY UNDER DEVELOPMENT. HYUNDAI RECOMMENDS YOU TO ADJUST AND MAINTAIN YOUR BATTERY'S 'MAX% CHARGE'LEVEL AT 80% AS A PRELIMINARY SAFETY MEASURE TO ENABLE YOU TO SAFELY DRIVEAND CHARGE YOUR VEHICLE AT HOME PRIOR TO THE REMEDY BEING PERFORMED. SEARCH YOUTUBE AND TYPE "SETTING THE MAXIMUM CHARGE LIMIT HYUNDAI" AND SELECT THE FIRST LINK THAT APPEARS OR CONTACT YOUR LOCAL HYUNDAI DEALERSHIP FOR FURTHER INSTRUCTIONS ON HOW TO ADJUST YOUR BATTERY'S 'MAX% CHARGE' LEVEL."
     
    Last edited: Jun 11, 2021
    Wildeyed likes this.
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  3. EVRIGREEN

    EVRIGREEN Member

    Hmmm. Just checked with my VIN and got this same message:

    Your vehicle is affected by the Lithium-ion Battery recall. The remedy is not yet available. We are currently making preparations to implement the Recall.

    Where did you see this notice? On the Recall 200 information site where you have to enter your VIN?
     
    Wildeyed likes this.
  4. doggyworld

    doggyworld Member

    Yeah.. this page:
    https://autoservice.hyundaiusa.com/campaignhome

    Is yours a 2019 or 2020? It said 2020 doesn't have remedy yet on the notice.
     
  5. EVRIGREEN

    EVRIGREEN Member

  6. Jennifer

    Jennifer Member

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