Taking Pre-Orders in Canada

I am sorry that many of you still have these long waits.

Hyundai should have announced the pricing sooner and told people to commit or forget it with or without incentives. With BC dealers missing out on sales, some of them due to the lack of sufficient Scrap-it coupons and some due to the inflated price, the excess inventory should give buyers some bargaining power and that can't be a bad thing for the people who have no choice but to wait. If they had announced prices earlier they may have been able to balance the distribution between BC and Ontario.

So while Hyundai really blows when it comes to getting this organized, I also had a down payment on the Kia Niro. The dealer still is convinced they'll have units by the end of January. In the 3 months I had a deposit with them I never heard a peep from Kia. The dealer gave me a choice of 4 colors and that was it. All of the colors were standard Niro colors. To me it looks like the 2020 Soul will be in showrooms first.

 

You must truly be a glutton for punishment. Enrolling in two pre-order programs at once has got to be considered masochism at it finest!

 

Yes unbelievable as that is our dealer, and we ordered July 10th and have no date for delivery--just the vague it will be arriving the first week of February.

 

Go get the grey one with white interior.

 

I will eat my hat if they have 19 Kona EV's in stock. That is the tiniest dealership around and they would not be able to have many on their lot. I just spoke with the dealership a few days ago and got my February ship remark. However, I will take a boo at that website. Something seems fishy to me.

 

Site says they''e there. the specs and details listed are all over the place though. The grey care is the only one with photos so I think it's definitely there.

 

I am so peeved with the whole thing that my mind is uncertain about what to do now. I am even thinking of going Niro EV and starting somewhere new that I don't have bad feelings about. Not really sure what I am doing.

 

This is really disappointing, you have been such a solid supporter, it’s ridiculous that Hyundai didn’t manage the deposit list better than this. Clearly someone in B.C. with a July deposit should at the very least know when it’s going to be available. Has your dealer had any deliveries?

 

Ridiculous is the perfect word as in "worthy of ridicule". I believe that business schools could use this Canadian roll-out as a case study in how to do things absolutely wrong.

 

I just feel tired of the whole thing. Every bit of information we have had has been squeezed out by me pestering them, and asking. Nothing has been volunteered. Every time I ask when it will be here I get a different answer. I have this image of acres of cars already arrived and chaos with a bunch of buffoons trying to sort out which car goes to whom. They have taken the joy out of the experience. My husband is asking me if I am calling to cancel as we have the charging installation booked and put down a $1100 deposit. The whole thing has turned into a disappointment. Do I trust that they will address any major problems that may arise? No, I don't and that isn't good. One thing that really gets to me is lack of any support or efforts at good public relationships from the dealer. To me it is a given that Hyundai Canada is a disorganized mess concerning the Kona EV. But it is unfathomable how no weekly updates or attempts at good will are coming from the dealers for those that have waited for months. Obviously money is their interest and not the purchaser. I think I need a break from even thinking about Kona as it just stirs up angst for me. Since my husband threw out the charger deposit issue, I guess I will go ahead with the deal, but it's highly unlikely I will stay with the current dealership for servicing.

 

This is deeply unfortunate. It pains me to here the enthusiasm you so clearly have being drained away. I wish Hyundai knew (or showed) that they cared about such things. I hold your dealer culpable too. They clearly aren't trying very hard either.

 

Nice little write up on the gas Kona written by someone in Sudbury, Ontario. Things that apply to the EV I'm sure. https://www.autotrader.ca/expert/20190129/test-drive-2019-hyundai-kona-16t-ultimate/

 

I feel your pain. I now have mine, but the whole process is definitely flawed. One good thing is you only need annual servicing, and thats just lubing and rotating tires, etc. that any dealer can do. They will try to talk you into semi-annual servicing, but just say no. You will only need the dealer for software updates, which will probably be annually.

 

Hyundai's Customer Service rep told me yesterday that my car was in port and would arrive in two to three weeks. My dealer called today and said the car was in port and would arrive around Feb. 20th? His question mark, not mine. That'll be more than 8 months. I also asked the rep to pass along my disappointment about this process to management. She said sorry and that someone from Hyundai or the dealership would be in touch. I'm holding my breath starting now. Wish me luck!

 

Sounds like Feb.20th may be about when it arrives. I am hoping that it is in your hands on Valentine's Day. lol

 

In the middle of January I was told 2-3 weeks and it arrived 5 days later, so deliveries are all over the place.

 

Maybe, but she'll be hard to love!

 

We'll, Brennan? It's Wednesday. What happened? Where's your joyous review? What's up?

 

Ugh! It's only Tuesday? I really want time to fly, apparently.