Recall?

Discussion in 'Clarity' started by E72, Oct 5, 2018.

  1. E72

    E72 New Member

    Is there a recall on the Clarity right now? My dealer is telling me there is and they can’t test drive any until the fix is performed.
     
  2. As of 11pm EDT 10/5/2018, there are not any official public "recalls" out on the Honda Clarity.
    https://www.nhtsa.gov/vehicle/2018/HONDA/CLARITY%2520PLUG-IN%2520HYBRID
    =========
    2018 HONDA CLARITY PLUG-IN HYBRID
    0 RECALLS
    0 INVESTIGATIONS
    23 COMPLAINTS
    =========

    There are Technical Service Bulletins from Honda to address some issues/problems. However, as afar as I know, none are "critical". Well, not counting the many system errors because the modules on a control bus (CAN bus) too longer to initialize than someone initially thought (e.g. - it took 5/100ths of a second, not 4/100ths of a second).

    That doesn't mean that Honda hasn't maybe flagged a potential problem, and has temporarily halted selling the cars.
     
  3. E72

    E72 New Member

    Thank you. I’ve asked what it’s for and will let you know if he responds. I also told him I wasn’t in a hurry to purchase. Hopefully he isn’t playing games to avoid seeing me this weekend. Next step is showing my wife.

    I may just go to another dealer in person and see what they have to say.
     
    Richard_arch74 likes this.
  4. Sandroad

    Sandroad Well-Known Member Subscriber

  5. V8Power

    V8Power Active Member

    Problably is what plagues many points of retail: product ignorance and sloppiness vs anything ill-intended. You're doing the right thing by getting facts and informed before setting foot because you'll be 100x better educated to make a solid decision and strong negotiation.
     
  6. lorem101

    lorem101 Member

    V8Power and KentuckyKen like this.
  7. Numbernine

    Numbernine Member

    I got the exact notification on my HondaLink app this morning - "book a car appointment" was not how I planned on starting my Thanksgiving Sunday, but oh well! :p
     
  8. TimoClarity

    TimoClarity New Member

    Strange, my HondaLink doesn't show any recalls/campaigns. Is this a regional recall only?
     
  9. i'm wondering: could it be for canada but not for usa [ yet]?
     
  10. JCEV

    JCEV Active Member

    I'm in Canada and haven't received it yet. For those in Canada what is your vin production number ?
     
  11. E72

    E72 New Member

    My dealer is in the US and responded with a simple "It's a software update" email. This dealer has a lot of vehicles in stock (relative to other dealers) with a mix of newer and older vins.

    I have been monitoring another dealer, who has given me the best email price quote yet, and they went from three in stock down to two over the weekend.
     
  12. amy2421

    amy2421 Active Member

    Also in Canada and have not received that message yet either. VIN is 80079X
     
  13. RickSE

    RickSE Active Member

    Had to call my dealer in Boston about something and asked about the recall. They just heard about it and booked and appointment (and a loaner car).
     
  14. Hi.Ho.Silver

    Hi.Ho.Silver Active Member

    Are they giving you a free loaner car?
     
  15. RickSE

    RickSE Active Member

    Yes. They offered up a loaner car for the service. Oddly (or maybe not given it’s a Clarity) the dealer cancelled my service appointment for Saturday. Apparently so few people understand this car they need me to bring it in during the week when their head technician is available. Not a big deal for me - I thought it was pretty funny. My hope is the charging issue gets working better. Still love the car - 1100 miles and 2.9 gallons of gas used.
     
  16. Numbernine

    Numbernine Member

    Mine VIN is 80073X. I dropped the car off Friday morning at the dealership and picked it up after work after having the software update applied. I asked the service advisor what the update did or if I should notice any difference in how the car behaves - "I honestly don't know" was the answer. At least she was honest? :rolleyes:
     

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