Honda link is killing me.

Discussion in 'Clarity' started by Nikko508, Jul 6, 2020.

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  1. Nikko508

    Nikko508 Member

    Hello everyone. I have a small love hate problem with the hondalink that I'm hopping someone can help me with. I normally turn the climate control on in the morning to get the battery going and warmed up with no issues but when I get to work I can't see any info in the app and I can't turn on the climate control. This happens all the time, does anyone else have a problem like this? Is it a setup problem? Wifi problem? Or is it just a problem?
    Thanks in advance.
     
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  3. Francofun

    Francofun Member

    I am guessing you have a connectivity issue at work. What kind of 3G network coverage (cellular) do you have where the car is parked while working? You may try to connect to a nearby wifi network, but you might have to change it back at home... but maybe you can setup more than one wifi?



    Envoyé de mon iPhone en utilisant Inside EVs
     
  4. Nikko508

    Nikko508 Member

    So, I'm using the mobile network as I've always used nothing changed. I do agree with you though. I wonder if I turn on my mobile Hotspot if that would work.
     
  5. jdonalds

    jdonalds Well-Known Member

    The climate system will only start if the car interior and ambient temperature are within a prescribed range.

    I'm guessing the car or outside temperature has warmed so the system won't start.
     
  6. Nikko508

    Nikko508 Member

    No it's not that. The app shows no information and I can only use the locate my car nothing else works.
     
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  8. jdonalds

    jdonalds Well-Known Member

    Oh. That's weird.
     
  9. Alex800st

    Alex800st Active Member

    Just a guess - at work you are on your office wifi that is filtering access from your smartfone to Honda servers. May be try to shut down wifi on your phone and try using cell connection.
     
    JFon101231 likes this.
  10. insightman

    insightman Well-Known Member Subscriber

    Not many have found the love for the problematic HondaLink app. I always wonder, is the version that non-Clarity Honda owners pay for just as bad?
     
    Nikko508 likes this.
  11. Groves Cooke

    Groves Cooke Active Member

    My other vehicles are a F150 and a Jeep GRand Cherokee. Jeep and Ford smart phone aps are no better than Honda's. In other words - useless.
     
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  13. su_A_ve

    su_A_ve Active Member

    Possibly weak cell signal - in the US I believe they use AT&T. At work, it barely worked until I added the car to our work WiFi. Once I did that, no more issues.
     
    insightman likes this.

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