Well I haven't had any problems with the Clarity till now. Thought I'd start a thread in case anyone had things they needed to know about or get help with. Me first. I really like the idea of heating or cooling up to 30 minutes before getting in the car. That can be accomplished from the key fob or the HondaLink app. But mine simply doesn't work. I learned that feature won't worked when using Level 1 charging. Today our Level 2 came on-line so I wanted to try the Remote Climate feature. All it did was blow cold air. After 10 minutes the temperature actually dropped from 44 to 43 degrees. I made sure the car was set to 73 degrees and Auto was selected on the climate control before shutting the car off. Someone suggested that other Hondas are designed to bring the car to 72 degrees and that might be true with the Clarity also. I then unplugged the car and gave the Remote Climate another try. Still cold air only. Has anyone else tried that feature and gotten it to work? Are there any settings I need to be aware of?