Was informed today by corporate that there are Canadian builds now entering production, so hopefully those that ordered early will get some news soon.
I emailed through their website contact form. Utterly useless. It's all just "talk to your dealer." Like a robot. I finally called their customer service number off the website. I talked to a human but she just insisted that we were being updated constantly on our order status, even though I explained how woeful the communication has been. She promised to call back but I've heard nothing. Yesterday I emailed Hyundai Canada's CEO. It didn't bounce back so I assume it went through but I've received no response yet. It all seems rather pointless. They hold all the cards and aren't willing to show their hand.
Is "corporate" the customer relations department or some other more official (and informed) source, Mike?
No NOT customers relations, contact speak to factory management weekly, and are usually very up-to-date with new models and release dates.
Just saw this pop up on my news feed. Says this is the pricing. $51,999 for the Ultimate. https://motorillustrated.com/canadian-2019-hyundai-kona-ev-pricing-announced/16308/
Sorry for the quick follow-up but, if Hyundai is following protocol, wouldn't' some buyer somewhere have already had to have been informed of the price? We were supposed to have the chance to change our minds and get our deposit back if we did it before the car left the factory.
That's exactly what I'd assumed it would be. Pricey but in the tolerable range for the current market. Thanks for the news.
Can I speculate that the ship will arrive on the west coast of Canada (Vancouver B.C., Annacis Island [port]) ? If the contact could provide the ship's name, we could follow its location. If it will arrive the first week of January, it's probably already at sea.
Hey Mike, 1) Do you happen to know if the two-tone colors are available for all Canadian trims or just Ultimate? 2) Any news on bluelink integration and/or any smartphone app for this vehicle? Thanks, F ps. I would ask my local dealer but they seem to know less than you
Two tone is only available on Preferred Ultimate has sunroof so not available same with Gas versions Bluelink is standard on both but initial production we have been told is Ultimate only
I am wondering something Mike. When we ordered in July, we were told that we would know our car was going to be built when we receive a call saying what the VIN is, and at that time we can choose to cancel or go ahead with the order. To my knowledge no one has had that kind of call. What info do you have about this? I am fine if they have started building ours without that step, but they were pretty firm that was the protocol. I know with my special order on my Ford PHEV, I was given the VIN when they started to build it and from then on I could track it on a train across the USA.
No email or gift card here. But we have been without power for 48 hours and it is just now back on so maybe mine is the big computer in the sky. lol
Identical to my email version. I wonder why some got paper? Mine was Best Buy. At least with yours you can drown your sorrows properly!